Support

Quick start

Shipping features

  • The full-page app: Work from the unified Orders list, shipment history, wallet, pickups, and end-of-day forms in the Stripe dashboard.
  • Bulk shipping: Select many orders and buy all their labels in one batch.
  • Shipment options: Carrier-aware options, third-party billing, and per-option defaults.
  • 1-click shipping: Streamline your shipping process with a single click.
  • International shipments: Discover how to handle international shipments and customs requirements.
  • Set up a digital scale: Learn how to connect a digital scale for automatic weight capture.

Additional resources

  • If you cannot find answers in the documentation, email us at support@parcelcraft.com.
  • Schedule a Google Meet to speak with a Parcelcraft expert for more help and a quick tutorial.
  • Call or text Benson Trent, the creator of Parcelcraft, at +1-619-813-5072 — his personal cell. He'd especially love ideas for making Parcelcraft better. If he doesn't pick up, a text beats a voicemail — he'll get back to you just as soon as he can.

Browse the documentation

Getting started

This Getting started section walks you through the crucial steps to set up Parcelcraft, integrate it with your Stripe account, and start using its features to…

1-click shipping

Once you have configured all the settings necessary for 1-click shipping the 1-click ship button will be enabled. If you hover your mouse over the button, you…

International shipments

Parcelcraft simplifies the international shipping process by automatically generating a customs sheet based on the customs descriptions and tariff codes…

How to get the best shipping rates

EasyPost accounts include automatic discounted shipping rates with select carriers—no application or qualification required. View the complete list of carriers…

Troubleshooting

Typically, the solution to the problem can be found by carefully reading the error message. There are a few things you can try to resolve a shipment error:

FAQ

A: The free trial ends when either of these occurs:

API guide

Parcelcraft doesn't require any software programming skills to use, but for those who have a need to interact with Parcelcraft programmatically, we have a…

Changelog

We regularly make updates to Parcelcraft shipping. This page logs the evolution of the Parcelcraft Shipping app.